Introduction
Vertex Universal LLC ("Vertex Universal," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us regarding internet, television, or phone services.
By using this website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our website.
Information We Collect
Information You Provide To Us
- Contact details such as your name, phone number, email address, and mailing address
- Service preferences, including the type of plan, bundle, or provider you are interested in
- Any information you submit through our contact form or over the phone
Information Collected Automatically
- IP address, browser type, and device information
- Pages visited, time spent on our site, and referring URLs
- Cookies and similar tracking technologies used to improve site functionality
How We Use Your Information
- To respond to inquiries and connect you with available service plans
- To share your request with our authorized service provider partners so they may follow up regarding availability and pricing
- To improve our website, offerings, and customer experience
- To send you information about promotions or updates, where permitted
- To comply with legal obligations and protect against fraudulent activity
How We Share Information
We may share your information with trusted third-party service providers and telecommunications partners for the purpose of fulfilling your service request. We do not sell your personal information to unrelated third parties for their own independent marketing purposes. We may also disclose information when required by law or to protect our legal rights.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to remember preferences, analyze traffic, and improve overall site performance. You can adjust your browser settings to refuse cookies, though this may limit certain features of the site.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices & Rights
- You may request access to, correction of, or deletion of the personal information we hold about you
- You may opt out of promotional communications at any time by following the unsubscribe instructions included, or by contacting us directly
- You may disable cookies through your browser settings
Third-Party Links
Our website may contain links to third-party websites, including those of our service provider partners. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their respective privacy policies.
Children's Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
- Address: 12820 Greenwood Forest, Dr Apt 526 Houston TX 77066
- Phone: 1-888-220-6543
- Email: info@vertexuniversal.net